Privacy Policy


Privacy Policy

Mortgage Mates are subject to the following privacy statement. By completing this form you confirm that you have read, understood, and agree to the terms and conditions and privacy statement.

By completing the booking form, you give permission to Mortgage Mates to collate and collect various information about you in accordance with the Privacy Act 1993. This information includes:

  • personal information through your voluntary use of the booking form and the application process (such as your first and last names, your families names, and email);

  • personal information, provided to Mortgage Mates by you through any other method (including without limitation correspondence and discussions);

  • aggregated data, which tracks traffic to this website; and cookies, which are pieces of information transferred to your computer hard drive for record keeping (such as your preferences on our booking form).


Mortgage Mates is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Use of your information
You expressly acknowledge that by completing the booking form, your details that Mortgage Mates collects, can be provided to third parties – including banks, credit unions, insurance companies who we will approach on your behalf with your permission to apply for finance or insurance, Mortgage Mates agree to not sell or rent your personal information to other third parties.

Mortgage Mates will use information we collect from you for the primary purpose for which it is collected in relation to the booked sessions and for such other secondary purposes that are related to the primary purpose of collection (such as marketing, special offers and notifications). Mortgage Mates may send out promotional material to you promoting new or amended opportunities where we think that may be relevant to you. It is our policy to immediately remove any person from any mailing list upon the person’s request.

Access and removal of Information
You have the right to seek access to the personal information held about you and to advise Mortgage Mates of any inaccuracy. There are some exceptions to this right set out in the Privacy Act. If you make an access request, Mortgage Mates will ask you to verify your identity and specify what information you require. We may charge a fee to cover the costs of meeting your request.

Links to other websites
The Mortgage Mates website contains links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.